Sub-Processors
Below is a list of sub-processors used by Care Access Research LLC to process personal data.
For more information, please refer to the Care Access Privacy Policy.
Entity Name
Product/Service
Processing Activity
Processing Location
Contact Details
8x8
All Services
Cloud communications platform
United States
8x8, Inc. 675 Creekside Way Campbell, CA 95008 United States Web: 8x8.com
Clinical Conductor
Clinical Trial Participation
Clinical Trial Management System (CTMS)
Brazil
Advarra Headquarters 6100 Merriweather Dr., Suite 600 Columbia, MD 21044, United States Web: advarra.com
CRIO
Clinical Trial Participation
Clinical Trial Data Management System (CDMS)
European Union, Canada, United States
Web: clinicalresearch.io
Customer.io
Clinical Trial Participation
Automated messaging /Customer engagement platform
United States
Customer.io 9450 SW Gemini Dr., Suite 43920 Beaverton, OR 97008, United States Web: customer.io
Dash
Clinical Trial Participation
Patient Payment
United States
Web: dash.org
Florence
Site Enablement Platform
Remote workflows for Clinical Trials
European Union, United States
600 Peachtree Street NE, Suite 920, Atlanta, GA 30308, United States Web: florencehc.com
FreshDesk
All Services
Customer support management
United States
2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, United States Web: freshdesk.com
Ironclad
All Services
Digital contract management platform
United States
Ironclad, Inc. 650 California Street, Suite 1100 San Francisco, CA 94108 United States Web: ironcladdapp.com
LabCorp
Clinical Trial Participation
Laboratory Information Management System
United States
531 South Spring Street, Burlington, NC 27215, United States Web: labcorp.com
LabLynx
Clinical Trial Participation
Clinical Laboratory Services
United States
2400 Lake Park Drive, Suite 435, Smyrna, GA 30080, United States Web: lablynx.com
Meta
Advertising
Look alike lists and retargeting
United States
1601 Willow Rd, Menlo Park, CA 94025, United States Web: meta.com
Microsoft
Clinical Trial Participation, Community Health Screenings
Cloud hosting services
Global
Microsoft Corporation One Microsoft Way Redmond, WA 98052 United States Web: microsoft.com
Pluto Health
Health Records
Collection and Storage of Health Records
United States
600 Park Offices Drive, Suite 300, Durham, NC 27709, United States Web: pluto.health
Reify Health
Clinical Trial Participation
Clinical trial orchestration software vendor
Global
33 Arch Street, 17th Floor, Boston, MA 02110, United States Web: reifyhealth.com
Salesforce
All Services
CRM for relationship with Customer
United States
415 Mission Street San Francisco, CA 94105 United States Web: salesforce.com
Segment
All Services
Customer Data Platform (CDP)
United States
Segment 100 California Street, Suite 700 San Francisco, CA 94111 United States Web: segment.com
SignNow
All Services
e-signature
United States
17 Station Street, Suite 3, Brookline, MA 02445, United States Web: signnnow.com
Upvio
Clinical Trial Participation
Scheduling application
United States
Web: upvio.com
ZenQMS
All Services
Quality Management System
United States
201 King of Prussia Road, Suite 650, Radnor, PA 19087, United States Web: zenqms.com
HubSpot Inc.
Websites and applications
Cookie consent and geolocation management
United States
25 First Street, 2nd Floor, Cambridge, MA, 02141 United States Web: hubspot.com
Contact Us
For more information or to provide updated contact information for sub-processor notices, please contact privacyofficer@careaccess.com
Last updated: January 22, 2025